Shipping Policy

Last Updated: 22 December 2025

At Josh Ayurveda, we aim to deliver your Ayurvedic products safely, quickly, and with complete care. This Shipping Policy explains how we process and ship orders placed on our website.

1. Shipping Locations

We currently ship our products across India.
At this time, we do not offer international shipping.

2. Order Processing Time

• All orders are processed within 1 to 3 business days after successful payment.

• Orders placed on Sundays or public holidays are processed on the next working day.

• Once your order is packed and dispatched, you will receive a confirmation message or email with tracking details.

3. Delivery Time

• Standard delivery usually takes 3 to 7 business days, depending on your location.

• Delivery times may vary due to:

  • Remote or rural delivery areas

  • Courier partner delays

  • Weather conditions or unforeseen circumstances

We always try our best to deliver your order as early as possible.

4. Shipping Charges

• Shipping charges, if any, will be clearly shown at checkout before you complete your order.

• Occasionally, we may offer free shipping as part of special offers or promotions.

5. Courier Partners

We work with trusted and reliable courier partners to ensure safe delivery of your products. The courier partner is selected based on your delivery location and service availability.

6. Order Tracking

Once your order is shipped:

• You will receive a tracking link via SMS or email.

• You can use this link to track the status of your delivery at any time.

If you face any issues while tracking your order, feel free to contact us.

7. Delivery Attempts

• Our courier partners usually make 2–3 delivery attempts.

• If delivery is unsuccessful due to incorrect address, unavailability, or refusal to accept the order, the product may be returned to us.

In such cases, re-shipping charges may apply.

8. Address Accuracy

Please make sure that:

• Your shipping address is complete and correct.

• The provided mobile number is active and reachable.

Josh Ayurveda is not responsible for delays or non-delivery caused by incorrect address details provided by the customer.

9. Damaged or Missing Packages

If you receive:

• A damaged package

• A wrong product

• A missing item

Please contact us within 48 hours of delivery with clear photos and order details. We will review the issue and provide a suitable solution.

10. Shipping Delays

While we work hard to meet delivery timelines, delays may occur due to factors beyond our control. Josh Ayurveda is not liable for delays caused by courier partners, natural events, or government restrictions.

11. Contact Information

For any shipping-related questions or concerns, you can reach us at:

Josh Ayurveda
GST Number: 09OEWPS8043M1ZZ
📧 Email: contact@joshayurveda.com
📞 Phone/WhatsApp: +91 7078382100
🌐 Website: https://joshayurveda.com/